Automated Monitoring Keeps One New Mexico City on Track
When the population of Farmington, NM swells from 50,000 to 250,000+ on weekends and holidays, the city's fire and police protection capacities have to keep up. Bytware's MessengerPlus plays a pivotal role in keeping Farmington humming.
MessengerPlus Keeps Shell Canada's Unstaffed IT Operations Flowing Smoothly
Shifting from a diverse mainframe operation to an integrated ERP solution on the AS/400 platform enabled Shell Canada Ltd. to trim all but four of its former 27-member MVS technical support positions. MessengerPlus helped pick up the workload.
MessengerPlus Guarantees Blue Cross of America Good Checkups
When Blue Cross affiliate WellPoint launched its WellPoint Dental Alliance, MessengerPlus was placed on 24-hour duty to ensure that operations including patient care, billing and report generation, run smoothly and patients get the best care possible.
Carr America Trims Tech Support Response Time by 75 Percent with MessengerPlus
CarrAmerica Realty Corp., a firm that develops, owns and operates office buildings throughout the U.S., found that growth was exerting an increasingly unmanageable burden on the company's customer service and IT units... until it met MessengerPlus.
MessengerPlus Works the Night Shift at Citizens Bank
The Citizens Bank, headquartered in Philadelphia, Miss., with 14 branches within a 50-mile radius, had been experiencing periodic glitches in a new application purchased to update account activity reports. MessengerPlus set things on the right track.
MessengerPlus Helps the City of Orlando Avert Danger and Handle Emergencies
When the 1994 World Cup brought an influx of crowds and dignitaries to Orlando, Florida, public safety organizations faced a challenge in managing security and coordinating activities among city, state, county, and federal law enforcement agencies.
Four Queens is the Winner with Bytware Software
Though the gaming industry thrives on mathematical odds and chance, forward-thinking casino operators at the Four Queens leave no aspect of customer service to chance, choosing two software applications from Bytware.
Harrah's Hotel Casino: "Service at the Speed of Slots"
Harrah's reputation for customer service has contributed strongly to its growth, but is also resulted in a challenging dilemma: How to maintain service at a personal level when dealing with tens of thousands of customers per year. Easy. Do it with MessengerPlus.
In North Marion County, It's MessengerPlus to the Rescue
When you're dealing with human lives, the proper response team with the proper equipment can mean life or death. That's why one progressive emergency services organization in North Marion County, Orgeon, chose MessengerPlus for its operational core.
DFS Uses MessengerConsole to Monitor and Manage Global Computer Network
While international marketing throughout the Pacific Rim can lead to big profits for global corporations, monitoring and maintenance of systems spanning the Pacific can lead to big headaches for IT professionals. MessengerConsole is just what the doctor ordered.
Toyota Monitors Vital Parts of Inventory Functions with MessengerConsole
When the analyst/project leader of Toyota Logistics Services was assigned the responsibility for maintaining the integrity of production data from remote computer systems at Toyota assembly facilities throughout the United States and Canada, he found the perfect solution in Bytware's MessengerConsole.
CGI Integrates the Full Complement of Bytware Products
Five years ago, CGI began their relationship with Bytware by adding MessengerPlus to their systems. Now they use the entire family of Bytware systems management and security solutions to meets the needs of regulatory compliance and more.
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