The days of hackers sending out viruses for kicks and the creation of general mayhem are giving way to a world of sophisticated, targeted attacks that can reap big rewards for criminals and degrade consumer trust in companies. Organizations that one might think would be the most secure have recently been compromised. Is your company ready to guard against the prying eyes of hackers?

“A recent computer security breach that left 40 million credit cards vulnerable to fraud shows how online criminals are scoring big by thinking small. Cybercriminals are increasingly crafting more focused attacks with a potential for profit as they target one or two companies at a time, rather than blasting out Internet virus attacks across the globe, according to security experts.

The payoffs can be enormous. MasterCard International Inc. said on Friday that an outsider gained access to as many as 40 million credit and debit cards from CardSystems Solutions Inc., a payment processor (see “Security breach may have exposed 40M credit cards”). A MasterCard spokeswoman said yesterday that the attacker had placed a malicious computer script on CardSystems computers…”

(Information excerpted from Andy Sullivan’s ComputerWorld story.)

Product News:
Bytware Solutions Receive Renewal of ServerProven Status
Bytware, Inc., world leader in iSeries monitoring, security, and notification solutions, is pleased to announce that all of its iSeries solutions have received renewal of ServerProven status from IBM. These solutions include MessengerPlus, MessengerConsole, StandGuard, StandGuard Anti-Virus, StandGuard Recycle Bin, and PeekPlus.

Product News:
IBM Announces New Rebate Offer—Up to $68,000!
Effective May 3, 2005, IBM has updated its popular ServerProven rebate program with a new offer that can provide you with a rebate of up to $68,000 ($85,000 Canadian) if you acquire a qualifying new ServerProven solution, such as Bytware’s MessengerPlus, MessengerConsole, StandGuard, StandGuard Anti-Virus, StandGuard Recycle Bin, and PeekPlus.

Support News:
PTF Available for SkyTel Customers Using Messenger
Bytware has released a PTF that corrects issues with replying to SkyTel pages using MessengerPlus and MessengerConsole. Messenger users with current support contracts can download the PTF from Support Central using the following link. (A valid Messenger support ID and password is required.)

Visit Us at IBM Tech:
We’re waiting for you in San Francisco June 6 - 8!
It’s once again time for the IBM Technical Conference, and this time iSeries users will be descending on beautiful San Francisco. Bytware will be waiting for you as the expo comes to the San Francisco Hilton’s Continental Ballroom. Drop by Booth 21 and find out all the latest news!

Education:
Get the Free Updated White Paper—The Networthy iSeries
Our popular white paper, “The Networthy iSeries: An Effective & Secure Network Services Implementation Strategy,” has been updated in a new format with information about Sarbanes-Oxley compliance and more! This free white paper examines recent studies in iSeries security breaches and outlines a solution for protecting your data. By demonstrating how your iSeries actually operates in a borderless network, it illustrates the vulnerabilities that are inherent in today’s highly connected world. Download your free copy today! (PDF format, may take a moment to load.)

Company News:
Bytware Receives District ADDY Award, Competes in Nationals
After winning three Silver ADDY Awards in the Northern Nevada competition, Bytware has won an additional Silver ADDY at the American Advertising Federation’s District 14 competition, which took place March 30 - April 1 at South Lake Tahoe, California. Bytware was awarded a District ADDY for its “Get a Clue” game pieces that tie into the Great Security Caper game, a centerpiece of the company’s 2004 marketing campaign.

Security Caper Concluded:
Alexander Zenta Wins the Drawing for the Apple iPod!
The Great Security Caper, which was played out on the website of the fictional newspaper “The Houston Record,” has wrapped and Alexander Zenta was the winner of the Apple iPod for correctly identifying the data thief. Whodunnit? Find out by visiting The Houston Record front page. The newspaper website will remain online so that readers may continue to enjoy the more than 100 articles of creative writing.

Tech Tip:
Restricting Access to JOBLOG Deletion with StandGuard
Have you ever tried to reference a joblog to troubleshoot a problem, only to find another user has deleted the joblog? This can cause frustration and leave you with no way of finding out what exactly happened to cause an error. With StandGuard, you can easily restrict who has access to delete joblogs and prevent this frustrating scenario in the future. (Requires a valid StandGuard support ID and password.)

Tech Tip:
Recording Screens to an Output File with PeekPlus
Have you ever wondered what exactly your Night Operator is doing when you’re not there? Wouldn’t it be nice to keep track of their screens to review the following morning? Or do you have trouble with someone answering messages incorrectly on the Console during day-end operations? With PeekPlus, the PEEK command allows you to document the screen contents of another interactive job and to send the screens to a file or printer. (Requires a valid PeekPlus support ID and password.)

Workshops:
Become an Expert on Your Bytware Solutions in 2005
You’ve bought the software and you’ve put it to work. But are you getting the most out of your investment? Our knowledgeable support staff can take you beyond the basics with in-depth workshops at our Reno, Nevada, headquarters… right next door to beautiful Lake Tahoe.

Important Notice: e-mail and Contacting Bytware
Due to the onslaught of Spam, we are forced from time to time to change the e-mail addresses of some of our staff. Because of this, we encourage you to contact us by phone rather than e-mail whenever possible; or you can use our online forms. The address that you have for your Bytware contact could be changed, resulting in the failure of your message to reach us. We want to always provide your with the very best service possible, so to be certain that your needs do not fall victim to Spam just give us a call at 775-851-2900. You can also fax us at 775-851-2995, or use the contact forms on our website at http://www.bytware.com/contact/

Contacting Bytware, Inc.
For sales and product inquiries, please use our online contact form.
For technical support please fill out our online support form.
If you prefer to speak to someone by phone, please call 775.851.2900, Monday - Friday, 6 am - 5 pm PST.

© 2005 Bytware, Inc.

Bytware, Inc., world leader in iSeries monitoring, security, and notification solutions, is pleased to announce that all of its iSeries solutions have received renewal of ServerProven status from IBM. These solutions include MessengerPlus, MessengerConsole, StandGuard, StandGuard Anti-Virus, StandGuard Recycle Bin, and PeekPlus.

As the pioneer of automated monitoring and notification technology in the 1980s and developer of state-of-the-art security and anti-virus solutions in the new century, Bytware has for nearly two decades brought innovative and reliable technology to iSeries users. This quality is echoed in the numerous awards received and in the ongoing ServerProven status enjoyed by Bytware solutions, which continue to offer benefits not available from any other iSeries vendor. As a further hallmark of their high standing, StandGuard Anti-Virus and StandGuard Recycle Bin both ship with i5/OS.

IBM ServerProven certification benefits the customer because it helps them choose solutions with added confidence by reducing the cycle of “guess and test.” ServerProven software solutions may also qualify the customer for a special rebate from IBM of up to $68,000 ($85,000 Canadian) towards the purchase or upgrade of eServer hardware. (View details of ServerProven rebate.)

Bytware’s comprehensive ServerProven coverage allows users to confidently implement a complete monitoring, notification, security, training, and anti-virus environment that is fully certified by IBM.

For more information on Bytware products, please visit http://www.bytware.com/products/