Bytware, Inc. (www.bytware.com) announce 2-way e-mail from the IBM iSeries 400 and AS/400. Using Bytware’s MessengerPlus, users are now able to reply to iSeries 400, AS/400 and user messages directly from any Internet-based e-mail client. This provides the following benefits:

Allows administrators to answer system and application messages from any of the fast-growing array of wireless Internet devices, such as Palm Pilots, cellular phones and pagers.
Allows non-iSeries 400 and non-AS/400 users to answer system and application messages without utilizing a green screen. Desktop e-mail clients can be used such as Eudora, Netscape, Outlook, Notes, etc.

Allows iSeries 400 and AS/400 applications to communicate with mobile workers, such as asking for a price quote and allowing the mobile worker to respond to the application using e-mail. The application can simply send a message to the user’s message queue and MessengerPlus will manage the routing of the message to the user’s e-mail device automatically. The technology insulates the customer’s applications from the intricacies of sending and receiving Internet e-mail.

Example
Bob is at home surfing the Internet. An application on his unattended iSeries 400 generates an inquiry message. Normally, the message would wait until the next morning along with many unhappy users. With MessengerPlus installed, Bob is notified by the familiar “You’ve got mail!” sound coming from his PC. Bob clicks on the flashing envelope and notices the message is from MessengerPlus. Bob hits reply, types his response, and clicks Send. The next morning everything is running smoothly and the user’s never even knew there was a problem.

Technical
MessengerPlus 5.53 now allows the administrator to specify a return address for E-mail pager messages. In addition, you can now specify a POP3 mailbox where MessengerPlus will check for replies at recurring intervals. The POP3 mailbox can be an account on the corporate mail server, or any free Internet POP3 account. When MessengerPlus reads a message from the POP3 mailbox, it is matched with the message that was sent to the user, extracts the reply and answers the message. In most cases a response time of 2 to 3 minutes can be achieved. For more information contact Bytware, Inc. at 775.851.2900 or www.bytware.com.