Product News:
Messenger 5.56 Service Pack 1 Now Available
Users of MessengerPlus and MessengerConsole 5.56 should check out the newly available Service Pack1, which provides 7 key enhancements to the application. For details, download, and installation instructions, visit the link below in Support Central. (Requires a valid Bytware Messenger support ID and password.)

Product News:
Get an IBM Hardware Rebate with Bytware’s IBM ServerProven Solutions
If you are planning to purchase a new iSeries and have software requirements for security, virus scanning, and/or monitoring, consoling, and paging, be sure to take advantage of the IBM ServerProven hardware rebate when purchasing our ServerProven solutions - MessengerConsole, MessengerPlus, StandGuard, or StandGuard Anti-Virus! Get full details on the program.

Product News:
StandGuard Premier Promotion ends December 31!
It’s not too late to take advantage of the StandGuard Premier Promotion and save 50%! Traditionally a vendor might require a customer to purchase a whole suite of products to benefit from incentive or discount promotions; but not Bytware. Bucking the trend, Bytware has developed the StandGuard Premier Customer program. Read more and find out how you can save 50% on StandGuard! But hurry… the Promotion ends December 31!

Workshops:
2004 Workshop Dates Announced for Messenger and StandGuard
You’ve bought the product, but are you getting the most from your investment? If you would like a head start improving your company’s productivity, then our workshops are ideal for you! We can help you make the most of your information systems dollars and ensure that you are using all the valuable features of your Bytware product.

Case Study:
Manheim Protects Systems with StandGuard Anti-Virus
Manheim, the world’s leading provider of automotive services to commercial sellers and automobile dealers, has turned to StandGuard Anti-Virus, the world’s first and only native anti-virus solution for the iSeries, to protect their systems. Find out how they identified and address the need.

Win an iPod!:
Play The Great Security Caper of 2004
Something is happening in the city of Houston. One of the town’s best-known technology companies has been hit with a crime. Research data from Evans Business Solutions has been stolen and passed to their fiercest competitor — Santa Clara-based Extar Systems. If you can point the finger at the right person, you could win a brand new Apple iPod. Watch for clues throughout 2004 on our website and in Bytware print and web ads. Find out more and start playing today!

Security News:
AS/400 Programmer Convicted of Computer Fraud
(Midrange Server) — An AS/400 programmer in Florida was given a one-year sentence earlier this month for intentionally deleting his former employer’s critical OS/400 applications. Find out more…

Virus Alert:
Attacks Evolving Toward Exploiting Network Services
(SearchSecurity) — When surveying the vulnerability landscape this year, one sees a move toward attackers exploiting flaws in services and protocols rather than in applications themselves. Find out more…

Tech Tip:
StandGuard Anti-Virus Jobs and Single-threaded Queues
StandGuard Anti-Virus job descriptions use a default job queue of QBATCH in library QGPL. If you have made that job queue a single-threaded job queue (Max active 1), the StandGuard job will sit in the job queue until complete, which could be a problem for long jobs. This tech tip will show you two ways to change this. (Requires a valid Bytware StandGuard Anti-Virus support ID and password.)

Important Notice:
e-mail and Contacting Bytware
Due to the onslaught of Spam, we are forced from time to time to change the e-mail addresses of some of our staff. Because of this, we encourage you to contact us by phone rather than e-mail whenever possible. The address that you have for your Bytware contact could be changed, resulting in the failure of your message to reach us. We want to always provide your with the very best service possible, so to be certain that your needs do not fall victim to Spam just give us a call at 775-851-2900. You can also fax us at 775-851-2995, or use the contact forms on our website at http://www.bytware.com/contact/

Contacting Bytware, Inc.
For sales and product inquiries, please use our online contact form.
For technical support please fill out our online support form.
If you prefer to speak to someone by phone, please call 775.851.2900, Monday - Friday, 6 am - 5 pm PST.

© 2003 Bytware, Inc.

Product News:
Introducing the StandGuard Premier Customer Program - Save 50%
Traditionally a vendor might require a customer to purchase a whole suite of products to benefit from incentive or discount promotions; but not Bytware. Bucking the trend, Bytware has developed the StandGuard Premier Customer program. Read more and find out how you can save 50% on StandGuard!

Product News:
StandGuard Anti-Virus Nominated for Search400 Security Product of the Year Award
The Award, which will be handed out in January of 2004, honors the product that is deemed to be the most innovative in the iSeries security marketplace, and that represents a technological advancement for the platform.

Industry News:
Lennie Broich joins the Bytware Team!
Bytware is pleased to announce that, after 39 years with IBM, Lennie Broich has joined our team! Lennie’s breadth of iSeries knowledge and experience will be a great asset to Bytware and will greatly benefit our customers.

Company News:
Bytware Website featured in the News
The Reno Gazette Journal recently featured the Bytware website in their “Sites.Comment” column, a special part of their Business section. The review referred to the site as “well-designed” and a perfect match for the company and technical needs of the audience. If you don’t use our site on a regular basis, we invite you to explore. Filled with current industry news, the latest updates to our software, tech tips, and a whole lot more, the Bytware website is always open to provide you with the best in product support and information. Read the Reno Gazette-Journal Review

Survivor Bytware:
Gifted Data Thief Holds Off Late Rally
Thank you to everyone who voted in our Survivor: Bytware contest. Michael, our ad from January 2003, was voted “favorite ad” and will appear in the December issues of iSeries NEWS and eServer magazines. Check out the full results as see how all of the voting played out…

Virus Alert:
QHost-1 Trojan changes DNS settings, exploits IE
(SearchSecurity)-New details have emerged about a mysterious Trojan that has been changing domain name server settings on systems since yesterday [10/1/03]. Dubbed QHost-1 by antivirus software vendors, the Trojan changes DNS settings and renders some network-dependent services such as e-mail and Web surfing unavailable for corporate users.

Tech Tip:
Did you know there is a Swap Profile feature in StandGuard?
The Swap Profile feature allows an administrator to decrease or increase a user’s authority for a specific function. Find out how it works. (Requires a valid Bytware Messenger support ID and password.)

Contacting Bytware, Inc.
For sales and product inquiries, please use our online contact form.
For technical support please fill out our online support form.
If you prefer to speak to someone by phone, please call 775.851.2900, Monday - Friday, 6 am - 5 pm PST.

© 2003 Bytware, Inc.

Product News:
Scan iSeries Mail for Viruses with StandGuard Anti-Virus
This significant enhancement to StandGuard Anti-Virus provides the ability to scan electronic mail messages passing through the OS/400 Mail Server Framework (MSF) for viruses and malicious programs, including header exploits and malformed MIME. Read the press release.

Product News:
SMS/GSM Notification Becomes a Standard for Messenger Suite
With the increasing popularity of SMS/GSM notification devices, specifically in North America, and with the recent announcement that AT&T is moving from TAP to SMS/GSM standards, Bytware’s Messenger products support of this emerging protocol has been enhanced. Read the press release.

Product News:
IBM ServerProven certificate awarded to MessengerConsole
The MessengerConsole solution was recently granted the “ServerProven” certification by IBM. Well known as the industry’s leading systems monitoring and LPAR console management solution, MessengerConsole is a comprehensive and easy-to-implement consoling solution designed for centrally managing events occurring on local, remote, and partitioned iSeries systems.
Read the press release.

Survivor Bytware:
VOTE for your favorite Bytware Ad from 2003, Select the December Ad
Who Will Survive? The battle for ad supremacy is heating up! It’s been an exciting year on the island of Bytware, with all sorts of successes and mishaps involving our 10 contestants. Now it’s time for you to cast your vote. Help us choose which ad will run in the December issues of eServer iSeries Edition and iSeries NEWS magazines. The ad that receives the most votes will grace the pages! View the contestants and cast your vote!

Important Industry News:
AT&T drops TAP paging protocol
AT&T Wireless text messaging on the TAP gateway has been discontinued by AT&T as of August 31, 2003. Bytware values our AT&T customers and therefore has developed an enhancement to the Messenger product line that provides support for sending SMS messages. Read the press release.

Virus Alert:
Lovesan, Nachi, and SoBig.F Make for Active August
We are seeing a move from the days of viruses being mere annoyances to a new world in which viruses can wreak real havoc on our economy and infrastructure, and August was one of the worst months ever for attacks. Get more info on the affects of these viruses on business. View the stories.

Tech Tip:
Create and Log Custom Events in MessengerNT
Did you know you can use Microsoft’s Logevent.exe (Event Logging utility) to create and log custom events to the Application Log of Event Viewer? You can then use MessengerNT to send these events to your iSeries where they are monitored by MessengerPlus or MessengerConsole. Find out more. (Requires a valid Bytware MessengerNT support user ID and password.)

Tech Tip:
Determining e-mail Addresses Automatically with Messenger
Did you know that MessengerPlus 5.56 will allow you to determine which e-mail address a notification is sent to based on the user associated with the system message? Find out how. (Requires a valid Bytware MessengerPlus support user ID and password.)

Contacting Bytware, Inc.
For sales and product inquiries, please use our online contact form.
For technical support please fill out our online support form.
If you prefer to speak to someone by phone, please call 775.851.2900, Monday - Friday, 6 am - 5 pm PST.

© 2003 Bytware, Inc.