Product News:
Bytware Solutions Receive Renewal of ServerProven Status
Bytware, Inc., world leader in iSeries monitoring, security, and notification solutions, is pleased to announce that all of its iSeries solutions have received renewal of ServerProven status from IBM. These solutions include MessengerPlus, MessengerConsole, StandGuard, StandGuard Anti-Virus, StandGuard Recycle Bin, and PeekPlus.

Product News:
IBM Announces New Rebate Offer—Up to $68,000!
Effective May 3, 2005, IBM has updated its popular ServerProven rebate program with a new offer that can provide you with a rebate of up to $68,000 ($85,000 Canadian) if you acquire a qualifying new ServerProven solution, such as Bytware’s MessengerPlus, MessengerConsole, StandGuard, StandGuard Anti-Virus, StandGuard Recycle Bin, and PeekPlus.

Support News:
PTF Available for SkyTel Customers Using Messenger
Bytware has released a PTF that corrects issues with replying to SkyTel pages using MessengerPlus and MessengerConsole. Messenger users with current support contracts can download the PTF from Support Central using the following link. (A valid Messenger support ID and password is required.)

Visit Us at IBM Tech:
We’re waiting for you in San Francisco June 6 - 8!
It’s once again time for the IBM Technical Conference, and this time iSeries users will be descending on beautiful San Francisco. Bytware will be waiting for you as the expo comes to the San Francisco Hilton’s Continental Ballroom. Drop by Booth 21 and find out all the latest news!

Education:
Get the Free Updated White Paper—The Networthy iSeries
Our popular white paper, “The Networthy iSeries: An Effective & Secure Network Services Implementation Strategy,” has been updated in a new format with information about Sarbanes-Oxley compliance and more! This free white paper examines recent studies in iSeries security breaches and outlines a solution for protecting your data. By demonstrating how your iSeries actually operates in a borderless network, it illustrates the vulnerabilities that are inherent in today’s highly connected world. Download your free copy today! (PDF format, may take a moment to load.)

Company News:
Bytware Receives District ADDY Award, Competes in Nationals
After winning three Silver ADDY Awards in the Northern Nevada competition, Bytware has won an additional Silver ADDY at the American Advertising Federation’s District 14 competition, which took place March 30 - April 1 at South Lake Tahoe, California. Bytware was awarded a District ADDY for its “Get a Clue” game pieces that tie into the Great Security Caper game, a centerpiece of the company’s 2004 marketing campaign.

Security Caper Concluded:
Alexander Zenta Wins the Drawing for the Apple iPod!
The Great Security Caper, which was played out on the website of the fictional newspaper “The Houston Record,” has wrapped and Alexander Zenta was the winner of the Apple iPod for correctly identifying the data thief. Whodunnit? Find out by visiting The Houston Record front page. The newspaper website will remain online so that readers may continue to enjoy the more than 100 articles of creative writing.

Tech Tip:
Restricting Access to JOBLOG Deletion with StandGuard
Have you ever tried to reference a joblog to troubleshoot a problem, only to find another user has deleted the joblog? This can cause frustration and leave you with no way of finding out what exactly happened to cause an error. With StandGuard, you can easily restrict who has access to delete joblogs and prevent this frustrating scenario in the future. (Requires a valid StandGuard support ID and password.)

Tech Tip:
Recording Screens to an Output File with PeekPlus
Have you ever wondered what exactly your Night Operator is doing when you’re not there? Wouldn’t it be nice to keep track of their screens to review the following morning? Or do you have trouble with someone answering messages incorrectly on the Console during day-end operations? With PeekPlus, the PEEK command allows you to document the screen contents of another interactive job and to send the screens to a file or printer. (Requires a valid PeekPlus support ID and password.)

Workshops:
Become an Expert on Your Bytware Solutions in 2005
You’ve bought the software and you’ve put it to work. But are you getting the most out of your investment? Our knowledgeable support staff can take you beyond the basics with in-depth workshops at our Reno, Nevada, headquarters… right next door to beautiful Lake Tahoe.

Important Notice: e-mail and Contacting Bytware
Due to the onslaught of Spam, we are forced from time to time to change the e-mail addresses of some of our staff. Because of this, we encourage you to contact us by phone rather than e-mail whenever possible; or you can use our online forms. The address that you have for your Bytware contact could be changed, resulting in the failure of your message to reach us. We want to always provide your with the very best service possible, so to be certain that your needs do not fall victim to Spam just give us a call at 775-851-2900. You can also fax us at 775-851-2995, or use the contact forms on our website at http://www.bytware.com/contact/

Contacting Bytware, Inc.
For sales and product inquiries, please use our online contact form.
For technical support please fill out our online support form.
If you prefer to speak to someone by phone, please call 775.851.2900, Monday - Friday, 6 am - 5 pm PST.

© 2005 Bytware, Inc.

Product News:
SGAV 5.31 Upgrade Provides New McAfee Scanning Engine
In keeping up with the increasingly rapid proliferation of new viruses, McAfee has recently enhanced protection by moving to daily DAT updates. Accompanying this move is a newly enhanced scanning engine that is required for handling these larger DAT files; and a free upgrade to SGAV 5.31 is required to ensure that your system can handle these new DATs.

Spring COMMON:
Café Bytware Offers Free Starbucks, iPod Photo, Software & More
Spring COMMON in Chicago marks the debut of Café Bytware, a new style booth where you can enjoy IT Interactive Adventures, free Starbucks Mocha Frappuccino and DoubleShot Espresso, a chance to win an iPod Photo and free software. Read the full story for details and visit us at booth 618 for fun and prizes!

Education:
COMMON Session on Messenger Could Land You a Free License
Bytware’s own Training Specialist, Sandi Edwards, will be presenting a special session at Spring COMMON in Chicago on the topic of automated monitoring and notification. Attend the session on Monday, March 14 at 2:00 p.m. in Grand Ballroom F and you could be the one who walks away with a FREE Messenger license!

Education:
Carol Woodbury’s IFS Security Webcast Replay and Slides Available
Couldn’t make it to Carol Woodbury’s Search400 webcast, “IFS Security: Are You Ready?” Well, here’s a second chance. A replay of the very informative webcast — as well as handouts — is available at Search400.

Company News:
Bytware Receives Three Advertising Awards from the AAF
The Northern Nevada ADDY Awards were held on Friday, March 4, at Harrah’s Reno Convention Center. Bytware walked away with three Silver ADDY Awards from the American Advertising Federation for its 2004 marketing efforts. Check out the winning work.

iPod to be Awarded :
Extended Security Caper Welcomes Your Accusations
We’ve extended the Great Security Caper into this year to allow everyone extra time to read the stories and find the clues. Now, on Tuesday, March 15, the final chapter will be put into place and the floor opened up for accusations. When the data thief is revealed on April 5, someone will take home an Apple iPod.

Tech Tip:
Using Messenger to Monitor Domino Servers
If you are running Domino on the iSeries, there are many ways you can use MessengerPlus to monitor the health and performance of the Domino servers and jobs. Find out how to make these techniques work for you. (Requires a valid Messenger support ID and password.)

Tech Tip:
Working with SGAV Scan Logs in 5.31
StandGuard Anti-Virus creates a log that shows details of all scanning activity. You can view or print these logs to help pinpoint issues. Here’s how to pull up and work with the files. (Requires a valid StandGuard Anti-Virus support ID and password.)

Give Us Your Feedback:
You Can Help Craft the New Messenger GUI
We are currently rewriting the MessengerPlus and MessengerConsole “Send a Pager Message” GUI application in Java, and would like to get your feedback. Let us know what you think about the current GUI and what changes you might like to see. We will review your feedback and work to incorporate these changes into the new release. Just send your feedback to support@bytware.com or call us at 775.851.2900 x1.

Workshops:
Become an Expert on Your Bytware Solutions in 2005
You’ve bought the software and you’ve put it to work. But are you getting the most out of your investment? Our knowledgeable support staff can take you beyond the basics with in-depth workshops at our Reno, Nevada, headquarters… right next door to beautiful Lake Tahoe.

Important Notice: e-mail and Contacting Bytware
Due to the onslaught of Spam, we are forced from time to time to change the e-mail addresses of some of our staff. Because of this, we encourage you to contact us by phone rather than e-mail whenever possible; or you can use our online forms. The address that you have for your Bytware contact could be changed, resulting in the failure of your message to reach us. We want to always provide your with the very best service possible, so to be certain that your needs do not fall victim to Spam just give us a call at 775-851-2900. You can also fax us at 775-851-2995, or use the contact forms on our website at http://www.bytware.com/contact/

Contacting Bytware, Inc.
For sales and product inquiries, please use our online contact form.
For technical support please fill out our online support form.
If you prefer to speak to someone by phone, please call 775.851.2900, Monday - Friday, 6 am - 5 pm PST.

© 2005 Bytware, Inc.

Product News:
SGAV Moves to Version 5.31, Launches Object Integrity Scanning
With its latest version upgrade, the award-winning StandGuard Anti-Virus officially launches the Object Integrity Scanning function allowing iSeries managers to identify digital signatures that have been altered by patched programs.

Education:
Carol Woodbury to Present Security Webcast on Search400.com
Former AS/400 Security Architect and Chief Engineering Manager of Security Technology for IBM’s Enterprise Server Group, Carol Woodbury continues to be one of the foremost authorities on security for the iSeries platform. On February 3 at 2:00 pm EST she will be speaking on Search400.com in a special webcast on IFS Security.

Security News:
Security Starts from the Inside Out (from ComputerWorld)
Many people believe that the greatest threat to an organization comes from thieves or hackers who will try to break into your system from the outside. But as this article by Douglas Schweitzer illustrates, it’s the danger that lurks on the inside that can most easily catch you off guard.

Give Us Your Feedback:
You Can Help Craft the Messenger GUI
We are currently rewriting the MessengerPlus and MessengerConsole “Send a Pager Message” GUI application in Java, and would like to get your feedback. Let us know what you think about the current GUI and what changes you might like to see. We will review your feedback and work to incorporate these changes into the new release. Just send your feedback to support@bytware.com or call us at 775.851.2900 x1.

Workshops:
Become an Expert on Your Bytware Solution in 2005
You’ve bought the software and you’ve put it to work. But are you getting the most out of your investment? Our knowledgeable support staff can take you beyond the basics with in-depth workshops at our Reno, Nevada, headquarters… right next door to beautiful Lake Tahoe.

iPod to be Awarded:
The Great Security Caper Prepares for Your Accusations
The story of The Great Security Caper is winding down and it’s almost time to submit your accusation. If you haven’t been following the story, there’s still time to get up to speed. Take a break and enjoy the articles as you get set for your chance to claim an Apple iPod as your very own.

Tech Tip:
Determining Reply Sender in MessengerPlus
Has a reply ever been sent as a result of a critical QSYSOPR message and left you wondering who sent the reply? With MessengerPlus you can easily identify the source. Here are two ways to grab that information. (Requires a valid Messenger support ID and password.)

Tech Tip:
Monitoring for MessengerPlus Paging Processes
If you’re using the PAGERQ line to send notification of critical system messages, there’s a handy way to have Messenger notify you via e-mail when a PAGERQ line failure occurs. This will help you avoid interruptions to Messenger’s notification of other system errors, which could go undetected for hours. Here’s how to make it happen. (Requires a valid Messenger support ID and password.)

Important Notice: e-mail and Contacting Bytware
Due to the onslaught of Spam, we are forced from time to time to change the e-mail addresses of some of our staff. Because of this, we encourage you to contact us by phone rather than e-mail whenever possible; or you can use our online forms. The address that you have for your Bytware contact could be changed, resulting in the failure of your message to reach us. We want to always provide your with the very best service possible, so to be certain that your needs do not fall victim to Spam just give us a call at 775-851-2900. You can also fax us at 775-851-2995, or use the contact forms on our website at http://www.bytware.com/contact/

Contacting Bytware, Inc.
For sales and product inquiries, please use our online contact form.
For technical support please fill out our online support form.
If you prefer to speak to someone by phone, please call 775.851.2900, Monday - Friday, 6 am - 5 pm PST.

© 2005 Bytware, Inc.