Last Chance to Win!
MoshiMoshi Episode 2 Ends July 30. Play Now!
If you haven’t yet watch Hal save Ami from a deadly monster and then rescue MoshiMoshi from an IT disaster, there’s still time to see episode 2 “The Tape Trap,” before the entry period ends on July 30. Watch the episode, take the quiz, and you could win one of five DVD box sets of the complete first season of Star Trek: The Original Series!

Watch Now >

Product News:
StandGuard Anti-Virus for Domino Now Available

We’re pleased to announce the availability of Lotus Domino support for StandGuard Anti-Virus and the release of version 6.0 of our award-winning virus detection and cleaning solution powered by McAfee. Available today in English and Japanese, Domino support is an optional add-on feature of the base StandGuard Anti-Virus solution for IBM i (i5/OS). Designed for the new IBM i 6.1 operating system, StandGuard Anti-Virus 6.0 with Domino support also runs on i5/OS V5R4 and V5R3.

Read the full announcement and learn more about StandGuard Anti-Virus for Domino >

Product News:
All Bytware Products Now Available for IBM i (V6R1)

If you are using or plan to upgrade to the IBM i 6.1 operating system (i5/OS V6R1) you’ll be glad to know that all Bytware solutions are now available for the latest IBM OS. For users of Messenger you should move to version 6.0. StandGuard Anti-Virus users should also move to version 6.0, and StandGuard Network Security users should move to version 3.11. For PeekPlus the latest version is 3.5, and the current version of StandGuard Recycle Bin also runs on V6R1. Upgrades are free to those with valid support.

For more information about V6R1 support, visit the online support forums >

Company News:
Bytware Honored with 2008 Communicator Award
Last year’s i5virus campaign has grabbed another honor in international design and marketing circles receiving the 2008 Communicator Award for Viral Marketing. The Communicator Awards are judged and overseen by the International Academy of the Visual Arts (IAVA), a 200+ member organization that includes Condé Nast, Coach, Disney, Estee Lauder, HBO, MTV, Wired, and Yahoo! The Communicator Award is the 13th honor given to Bytware for i5virus.

View the winning i5virus video >
View the winning i5virus website >

Company News:
Visit Us at the Jack Henry Symitar Conference in San Diego, Booth 818
Don’t forget to stop by and say hello at the Jack Henry Symitar conference, coming up August 26 – 29 at the Manchester Grand Hyatt in sunny San Diego, California! We’ll be there at booth 818 to answer your questions on systems management and security, and talk about the latest happenings in the market with IBM, Bytware, and more. Whether you want to talk AS/400, iSeries, System i, Power Systems, or your own favorite name for your system (Can anyone say “Hal”?) we’re looking forward to seeing there!

Support News:
Get answers quickly online in the Bytware Support Forums
Bytware customers are finding the online Support Forums to be an indispensable source for information about their products. If you haven’t already visited the forums, check them out today! You can interact with technical support specialists and even submit support requests for quick online responses.

To gain exclusive access to the new Support Forums, just visit the following link and follow the instructions to register:

http://www.bytware.com/forums/register.php?do=signup

Once your registration has been approved, you will be able to enter to
the forums at any time by visiting http://www.bytware.com/forums/

Coming Soon:
Hal Faces Security Challenges in the Next MoshiMoshi
On August 11 we’ll kick off summer episodes of MoshiMoshi as everyone’s favorite IT Manager Harold Stanley begins to settle into his new home in Tokyo only to face a security meltdown and the wrath of the company’s head Mr. Ono. Can Hal save the day once again? Find out in episode 3. And while you’re there, play Mr. Ono’s security quiz for your chance to win great prizes!

Watch Episode 3: “Uriage Strikes Back” >
Take Mr. Ono’s Security Quiz >

Case Study:
Golden State Water Company Protects Health and Security
Find out how Golden State Water Company, a major California resources provider and the flagship subsidiary of American States Water Company, uses the power of Bytware’s full security and systems management suite to proactively protect its data, system integrity, and enforce policies on IBM Power System servers running IBM i, i5/OS, and AS/400 operating systems.

Read Now >

Case Study:
Trailer Transit Eliminates Virus at the Point of Entry
Learn how Porter, Indiana-based Trailer Transit–a leading trailer transportation company offering services in the United States and Canada–uses Bytware’s StandGuard Anti-Virus to eliminate viruses at their point of entry on IBM servers, where more than 300 viruses were found lurking in the IFS. And find out how StandGuard Network Security provide’s Trailer Transit with rock-solid protection against unauthorized access to the company’s System

i model 810 server.

Read Now >

White Paper:
Building a Better Operational Response with Automation
Two forces–the downturn in the current economic climate and server virtualization and consolidation–are placing IT into an even tighter pinch. In this free white paper Thomas Stockwell shows you how automated monitoring, alerts, and consoling on IBM Power Systems can put your organization on the path to success in this new world of difficult economics, reduced staff, and advanced hardware options.

Download the free white paper >

Tech Tip:
Excluding an Object from Being Monitored
Do you need to know when a critical communications line is down? Messenger can monitor the Work with Configuration Status (WRKCFGSTS) display for lines, controllers, devices and network interfaces for abnormal statuses. Here’s how…

(Note: Your Support Central username and password are required to access this tip.)

Tech Tip:
Auditing Unused User Profiles
User profiles are typically the central point of any security implementation because they identify a user’s authority to all functions and objects. By auditing user profiles, you can determine whether your security guidelines are being followed. It is recommended that you regularly produce and review an audit report for user profiles not being used. Here’s how…

(Note: Your Support Central username and password are required to access this tip.)

© Copyright 2008 Bytware, Inc.

Product News:
Messenger 6 Now Available for IBM i 6.1
Bytware’s popular automated monitoring and notification solution, Messenger, has been updated and is fully compatible with the new IBM i 6.1 operating system, the latest version of the operating systems previously known as i5/OS or OS/400. Messenger 6 provides security enhancements and gives users the best compatibility when used on IBM Power Systems and the IBM i 6.1 operating system. For more information about Messenger 6, please contact us at 775.851.2900.

Company News:
i5virus Nominated for Webby Award, “the Oscars of the Internet”
We are pleased to announce that the International Academy of Digital Arts and Sciences (IADAS) has nominated Bytware’s i5virus for the Best Sound Design of 2008 in the 12th Annual Webby Awards. i5virus is the popular System i espionage YouTube video and game campaign that launched at Columbus COMMON in October of last year. And until May 1 you can cast your vote for i5virus in the Webby People’s Voice Awards!

Learn more about the i5virus Webby nomination >
Cast your vote for i5virus >

Company News:
i5virus receives four ADDY Awards, Now National ADDY Finalist
As i5virus continues to garner media attention and visitors to the game site, the campaign was recently honored by the American Advertising Federation with three Gold ADDYs and one Silver ADDY at the annual Northern Nevada (A2N2) competition, and another Silver ADDY in AAF District XIV competition. i5virus now advances as a National ADDY Finalist with results to be announced in May. The ADDYs are the nation’s only three-tiered competition recognizing the best in design and advertising.

View the winning i5virus video >
View the winning i5virus website >

Support News:
Get answers quickly online in the Bytware Support Forums
Bytware customers are finding the online Support Forums to be an indispensable source for information about their products. If you haven’t already visited the forums, check them out today! You can interact with technical support specialists and even submit support requests for quick online responses.
To gain exclusive access to the new Support Forums, just visit the following link and follow the instructions to register:
http://www.bytware.com/forums/register.php?do=signup

Once your registration has been approved, you will be able to enter to the forums at any time by visiting http://www.bytware.com/forums/

Win Great Prizes!
Announcing Our Newest Campaign: MoshiMoshi
Looking for a chance to have some fun, learn about security and systems management, and win some great prizes along the way? If so, then you need to meet Hal Stanley, I.T. Manager for MoshiMoshi, the Japanese communications company that’s at the center of Bytware’s latest campaign. Episode 2 “The Tape Trap” is right around the corner, and Hal will be sporting some threads that you might just recognize. Check out MoshiMoshi today and find out what everyone is talking about! Visit MoshiMoshi >

Education:
Security Primer: Top Tips for Protecting Your System i
The System i may be one of the most secure servers out there, but there are still security issues to consider. Most organizations have vulnerabilities that can lead to serious business risks within your security environment. It’s only a matter of time before something on your network is savaged by attack, so a solid plan to protect your data from threats is critical. Through expert articles, this E-Guide from TechTarget’s Search400.com explores the many components of System i security. Learn about solutions, trends, methods and considerations to be aware of. Get the Security Primer >

White Paper:
The Modern Virus Threat and Regulatory Compliance
The evolving threat from viruses is challenging the ability of IT management to keep up with security requirements and the ability of software developers to outsmart the criminals behind the code. As SOX-style legislation spreads to other countries, the international nature of today’s business world makes the challenge even greater. In this paper we examine the modern virus threat and how this threat can impact System i. In addition, we look at how management of the threat ties into the now all too familiar Sarbanes-Oxley law, as well as the emerging Japanese flavor of the same, known perhaps affectionately as J-SOX in its home country. With specific guidance from COBIT and NIST, this helpful resource can bring you up-to-date on the globalization of regulatory legislation and how best to mitigate the virus threat on your System i-based network. Download the free white paper >

Tech Tip:
Troubleshooting halted e-mail notification in Messenger
When sending email notifications with Messenger, a pager message that is blank or has no text can cause a critical error. When the router job encounters a blank pager message, it will receive a “Buffer length not valid” error, and the job will stop processing messages causing email notification to halt. Find out how to correct and prevent these errors and keep your jobs running. Find out how in this tech tip. (Note: Your Support Central username and password are required to access this tip.)

Tech Tip:
Recording Screens to an Output File with PeekPlus
Have you ever wondered what exactly your Night Operator is doing when you’re not there? Wouldn’t it be nice to keep track of their screens to review the following morning? Or do you have trouble with someone answering messages incorrectly on the Console during day-end operations? With PeekPlus, the PEEK command allows you to document the screen contents of another interactive job and to send the screens to a file or printer. View the full tip. (Note: Your Support Central username and password are required to access this tip.)

Security News:
Former i5/OS Security Architect Pat Botz launches new company (IT Jungle)
There’s a serious problem with the state of security in the IT industry, according to Pat Botz, former i5/OS security architect with IBM. That’s why he recently left IBM to work on this problem with his new consulting company, Group8 Security. To hear Botz talk about the state of computer security is a little bewildering. Instead of the latest technology, what he really wants to talk about is the disconnect between the decision makers in the corner offices and technical pros in the server room. Read Alex Woodie’s full article on IT Jungle and learn more about Group8 Security >

Company News:
Media and writers laud Bytware for innovative awareness campaign
System i users aren’t the only ones enjoying Bytware’s i5virus game. Media outlets and writers have been cheering the innovative campaign. i5virus is more than just a fun romp across the web, it’s an awareness campaign to help you learn about potential security risks and take action before your system or data is harmed. Featured in media that includes IT Jungle, System iNetwork, MC Press Online, News Daily Podcast, System i News UK, Search400, and System iMagazine (Netherlands), writers have been raving about the thumpin’ YouTube video and the unique game site that make up this fun System i security mystery. Play i5virus now

Company News:
Bytware receives three prestigious International Davey Awards
Once again we’re pleased to announce that Bytware has been honored with the prestigious International Davey Award for design and communications. For the third consecutive year Bytware has been recognized by the International Academy of the Visual Arts (IAVA) for excellence, being selected from a pool of more than 4,000 entries from around the world. This year’s honors include three Silver Davey Awards for B2B print advertising campaigns, art direction, and music composition for interactive multimedia.

Company News:
I.T. Truths campaign to appear in new HarperCollins book
The results of the Creativity 37 competition have been announced and we are pleased to have received honors for our I.T. Truths print campaign that has been seen this year in IBM Systems Magazine, COMMON.CONNECT, and System iNEWS Magazines in the U.S. and the U.K. The work was selected from a field of more than 3,000 entries from 29 countries and will appear in the HarperCollins Creativity37 annual to be published in the summer of 2008. The I.T. Truths campaign has also received the Davey Award, and the Communicator Award.

Support News:
Get answers quickly online in the Bytware Support Forums
Bytware customers are finding the online Support Forums to be an indispensable source for information about their products. If you haven’t already visited the forums, check them out today! You can interact with technical support specialists and even submit support requests for quick online responses. To gain exclusive access to the new Support Forums, just visit this link and follow the instructions to register.

Case Study:
Clover Stornetta Farms calls Bytware products a “slam dunk”
Clover Stornetta Farms, a locally owned and operated dairy processor in Northern California, faced the need to improve security when it expanded its operations and moved business offices to a second location. It found the solution in StandGuard Network Security. By spending just 15 minutes a day over the course of a month, Clover was able to develop and implement the network aspects of its security policy without disrupting operations. When Clover’s IT Director Ken Kuhn combined this with Bytware’s MessengerPlus and StandGuard Anti-Virus, he found that he had a portfolio of System i products that were a “slam dunk.” Read the full case study >

Education:
Demystifying Security: A new approach to security from Pat Botz
To most in today’s hi-tech world of networks and regulations, security seems complex; and the solution is to hand the baton to the tech savvy and throw the latest software at the problem. But in reality this can be the least effective path to efficient and effective security. In short, they’re putting the cart before the horse. The truth is that security is really a business issue, not a technological one. It’s about finding the right balance between your level of risk tolerance and the cost of achieving an acceptable level of risk—and making the right business decisions along the way. In this free presentation from Group8 Security, former IBM System i Security Architect Pat Botz shows you a different way of looking security. Download the presentation >

Tech Tip:
Troubleshooting halted e-mail notification in Messenger
When sending email notifications with Messenger, a pager message that is blank or has no text can cause a critical error. When the router job encounters a blank pager message, it will receive a “Buffer length not valid” error, and the job will stop processing messages causing email notification to halt. Find out how to correct and prevent these errors and keep your jobs running. Find out how in this tech tip. (Note: Your Support Central username and password are required to access this tip.)

Tech Tip:
Scanning Guest Operating Systems for viruses on System i
With support for Guest Operating Systems—such as AIX and Linux—the number of paths through which malicious code can gain access to sensitive data on System i greatly increases. StandGuard Anti-Virus can scan these operating systems and protect your System i and network from malicious code, and can do it all from a single interface under i5/OS. Here’s how. (Note: Your Support Central username and password are required to access this tip.)

CONTACTING Bytware, Inc.
For sales and product inquiries, please use our online contact form.
For technical support please fill out our online support form.
If you prefer to speak to someone by phone, please call 775.851.2900,
Monday – Friday, 6 am – 5 pm PST.

© 2007 Bytware, Inc.

Support News:
Bytware Support Forums and Information Database
Bytware customers are finding the online Support Forums to be an indispensable source for information about their products. If you haven’t already visited the forums, check them out today! You can interact with technical support specialists and even submit support requests for quick online responses. To gain exclusive access to the new Support Forums, just visit this link and follow the instructions to register.

Company News:
Cafe Bytware COMMON exhibit wins Grand Prize
We are pleased to announce that our popular Cafe Bytware exhibit, seen at the Anaheim and Miami conferences, has been awarded the Grand Prize in the 2007 liquidlibrary design competition. The annual competition, sponsored by liquidlibrary and its parent company Jupiter Images, draws numerous entries from around the world each year and selects a single winner and four finalists from the field. Catch Cafe Bytware again in Nashville at the spring 2008 show. And in the meantime…

Company News:
Bytware unveils all-new tabletop display at COMMON Focus
For the more intimate expo environment of COMMON Focus, we’re unveiling an all-new tabletop design based on the larger Cafe Bytware theme! Be sure to join us at Booth 8 in Columbus to check out the new display and get the latest news about Bytware products and our special event!

Security News:
Security Attacks and Breaches on the Rise (IT Jungle)
Two recently released reports by organizations that track attacks on corporate networks probably not make network and security administrators sleep any better. But, given all of the malware, worms, and other nasty stuff out there in the electronic world, they probably were going to sleep with one eye open and one hand on the BlackBerry anyway. Read the full story by Timothy Prickett Morgan and get up to date on some of the alarming recent finds in the world of system security.

Security News:
Security consideration for PHP on System i (IBM)
Considering implementing PHP on your System i? Already done so? Make sure you are up-to-date on some of the key security issues that PHP can represent. This brief IBM Redbook Wiki provides a great starting overview of PHP, configuration settings, and basic authentication issues. You’ll then be led to some additional sources to help get you started off on the right track with PHP on System i. Read the IBM Redbook Wiki.

Tech Tip:
Send CL commands to other jobs
PeekPlus gives programmers the ability to send CL Commands to other jobs, providing advanced diagnostic and recovery features not otherwise available. You can access QTEMP objects, change the LDA, grant authorities and much more. Find out how in this tech tip. (Note: Your Support Central username and password are required to access this tip.)

Tech Tip:
Be warned of impending storage problems
The use of abnormally large amounts of disk is often the result of other problems such as a runaway job, extensive logging, or the installation of a new program without the addition of more storage to accommodate it. Find out how to prevent these and other issues before they can impact your operations. (Note: Your Support Central username and password are required to access this tip.)

CONTACTING Bytware, Inc.
For sales and product inquiries, please use our online contact form.
For technical support please fill out our online support form.
If you prefer to speak to someone by phone, please call 775.851.2900,
Monday – Friday, 6 am – 5 pm PST.

© 2007 Bytware, Inc.

Support News:
Bytware Support Forums and Information Database
The all-new Support Forums are becoming a popular source for interaction with our technical support specialists. If you have not already visited the forums, check them out today. You can get the latest information and assistance for your Bytware solutions and view items of interest specific to the product for which you have current support. You can also access technical tips and user guides, and even submit support requests and receive online responses from our expert technical support specialists. To gain exclusive access to the new Support Forums, just visit this link and follow the instructions to register.

Company News:
Bytware recognized with two Summit Creative Awards
The Summit International Awards has honored Bytware in the 2007 Summit Creative Awards competition. Bytware’s set of iconic product logos received the Bronze Summit Award and the original music composed for Café Bytware’s interactive presentations received the Silver Summit Award. Over the course of fourteen years, the Summit International Awards has established itself as one of the premier arbiters of creative excellence. Using rigorous evaluative criteria and top international judges, this unique competition evaluates work based on the strength of the idea, the quality of execution, and the work’s ability to persuade. Bytware also received two Summit Creative Awards in 2006 for the Object Integrity Famous Quotes print advertising campaign. View the winning work online.

Promotion Winners:
20 System i users claim free PeekPlus licenses
Congratulations to the following companies who received free PeekPlus licenses in our recent “Bytware 20/20″ promotion: Amsterdam Printing, Continental Commercial Products, NCSEAA, Blue Sky Casino, Caremark, CDW, City of McKinney, Concordia Bank, DR Horton, FFE Transportation Services, Fresh Express, Glatfelters Insurance, Gold Toe Moretz, O’Reilly Auto Parks, Pinnacle Entertainment, Severn Trent Services, Workmens Insurance Group, Fredericks of Hollywood, Shamrock Foods, United South & Eastern Tribes. Bytware promotions give you a great opportunity to add award-winning software to your System i. Watch for the next promotion and bring home great solutions.

Virus News:
McAfee untangles results of anti-virus comparative test
On August 8, at LinuxWorld, start-up vendor Untangle performed an anti-virus comparative test pitting nine commercially available anti-virus solutions against its own ClamAV-based anti-virus solution. McAfee untangles the results to reveal serious flaws in the methodology used in this test. Read McAfee’s report online.

Virus News:
300,000-threat mark reached five months early
At the end of 2006, anti-virus software leader McAfee—whose engine powers StandGuard Anti-Virus—predicted that the number of viruses and malicious code threats would reach 300,000 by the end of 2007. It appears that their estimate was quite conservative. We’re already there. The 300,000 mark was passed on August 1, 2007, when the 5088 DAT weighed in with 300,450 threats. The latest release, DAT file 5106 dated August 27, 2007, lists the number of threats detected as 316,329. This is an alarming development as the predicted number came to pass a full five months early, a signal that the rate of virus proliferation is increasing at an ever faster pace.

Education:
An Objective Approach to Security (Free White Paper)
i5/OS may be famous for security, but it doesn’t go far enough in protecting your system’s data; it doesn’t differentiate how the data being accessed can be used. Therefore, it’s wise to supplement your security with third-party solutions that secure how data can be used with network applications. transaction security and how to overcome them. Download the free white paper.

Education:
The Modern Security Threat and Regulatory Compliance (Free White Paper)
The evolving threat from viruses is challenging the ability of IT management to keep up with security requirements and the ability of software developers to outsmart the criminals behind the code. As SOX-style legislation spreads to other countries, the international nature of today’s business world makes the challenge even greater. In this paper we examine the modern virus threat and how this threat can impact System i. In addition, we look at how management of the threat ties into the now all too familiar Sarbanes-Oxley law, as well as the emerging Japanese flavor of the same, known perhaps affectionately as J-SOX in its home country. With specific guidance from COBIT and NIST, this helpful resource can bring you up-to-date on the globalization of regulatory legislation and how best to mitigate the virus threat on your System i-based network. Download the free white paper.

Tech Tip:
Excluding an Object from being monitored
Do you need to know when a critical communications line is down? Messenger can monitor the Work with Configuration Status (WRKCFGSTS) display for lines, controllers, devices, and network interfaces for abnormal statuses. Here’s how… (Note: Your Support Central username and password are required to access this tip.)

Tech Tip:
Auditing unused User Profiles
User profiles are typically the central point of any security implementation because they identify a user’s authority to all functions and objects. By auditing user profiles, you can determine whether your security guidelines are being followed. It is recommended that you regularly produce and review an audit report for user profiles not being used. Here’s how… (Note: Your Support Central username and password are required to access this tip.)

CONTACTING Bytware, Inc.
For sales and product inquiries, please use our online contact form.
For technical support please fill out our online support form.
If you prefer to speak to someone by phone, please call 775.851.2900, Monday – Friday, 6 am – 5 pm PST.

© 2007 Bytware, Inc.

Product News:
New Messenger Technical Packet now available
We are pleased to announce the availability of a new 61-page technical packet covering all of the features of MessengerPlus and MessengerConsole. This is a great resource both to those considering an automated monitoring, notification, and consoling solution for the first time and to those already using Messenger. Existing users will find this ‘quick’ and complete view of Messenger’s features — both long-time and new – a great refresher and may find features not currently being used, while those taking a first look will find it an invaluable tool for comparing capabilities to other solutions. Download your free copy today!

Special Offer:
[Bytware 20/20]: Win one of 20 free PeekPlus licenses!
In honor of our twentieth year serving the System i community, we’re giving away twenty free licenses of PeekPlus, the solution that started it all! PeekPlus is a powerful help desk, training, and security enhancement tool that allows you to see another user’s screen in real-time, up to the last keystroke. Just license MessengerPlus, MessengerConsole, or StandGuard Network Security before May 31, 2007, and qualify for a drawing for one of twenty free licenses.

Company News:
Bytware sheds light on I.T. Truths
Benjamin Franklin once said, “In this world nothing is certain but death and taxes.” Well, that’s not exactly true. We’ve uncovered some more certainties that pertain to I.T. operations, and we’re unveiling them in our new campaign “I.T. Truths.” Look for the I.T. Truths in upcoming issues of System i News, IBM Systems Magazine, and COMMON.CONNECT. And if you can handle the truth, we’ll lay it on you right now, at the “I.T. Truths” microsite. Visit and find out how Bytware solutions can help make the truth work for you.

Company News:
Café Bytware COMMON exhibit wins ADDY Award
We are proud to announce that the American Advertising Federation has honored Bytware with the coveted ADDY Award for our COMMON exhibit “Café Bytware,” recognizing excellence in design and communication. This marks Bytware’s 11th ADDY. Café Bytware also received an ACE Award from the American Marketing Association in 2006. We thank you for your support of Café Bytware and invite you to visit us once again in Anaheim!

Company News:
Bytware to be included in HarperCollins’s Creativity 36 Annual
Two Bytware pieces were selected from amongst more than 3,000 entries from 29 countries for publication in the upcoming HarperCollins book “Creativity 36.” Now in its 36th year, the Creativity Awards competition publishes a 400-page, full-color collection of the best design and communications pieces from around the world each year. We are honored to have our Object Integrity Scanning Famous Quotes campaign and “The Houston Record” website included in this hardcover tome that will be available in bookstores worldwide beginning this summer.

Support News:
Bytware launches new Support Forums and Information Database
For 2007 we have launched all-new Support Forums where you can get the latest information and assistance for your Bytware solutions. In these bulletin board-style forums you can view items of interest specific to the product for which you have current support, can access technical tips and user guides, and even can submit support requests and receive online responses from our expert technical support specialists. To gain exclusive access to the new Support Forums, just visit the following link and follow the instructions to register: http://www.bytware.com/forums/register.php?do=signup. Once your registration has been approved, you will be able to enter to the forums at any time by visiting http://www.bytware.com/forums/

Virus News:
McAfee Virus Definition Library passes 230,000 threats
Over the course of 18 years, the number of viruses and malicious code threats gradually crept higher and higher until at last it reached 100,000 in September 2004. Since that time the growth has been tearing forward at breakneck speed. McAfee’s DAT file-which powers StandGuard Anti-Virus-reached 200,000 last summer, and on February 28 the number surpassed 230,000 with the release of weekly DAT version 4973. McAfee projects 300,000 by the end of this year, highlighting the urgent need to protect all servers and systems with anti-virus software.

Education:
The Yin and Yang of Messaging (MC Press Online)
In Chinese philosophy, balance is achieved between yin-the sustaining principal-and yang-the creative principal. When it comes to System i messaging, the same balance can enhance your operations and bring success and prosperity to your organization. Today’s messaging solutions provide sustaining, constant automated monitoring capabilities along with notification features that offer many creative avenues for eliminating disruptions to your network and operations, as well as taking control of broad ventures with System i at the center. Read the full article…

Education:
Outlook on Viruses and System i (MC Press Online)
If 2006 was any indication, the malware landscape won’t be getting better any time soon. New threats are emerging at the fastest rate ever, and the potential consequences are alarming. In terms of System i, the traditional view of the system as an impenetrable island is a recipe for disaster. Take a look at some trends and predictions, along with speculate on how they could affect you. Read the full article…

Tech Tip:
Reset auto numbering in MessengerPlus and MessengerConsole
Messenger assigns a consecutive number to each *EMAIL page that it sends to uniquely identify that message, and the number can grow very large over time. If your cellular or paging providers charges per character for email messages, it could benefit you to reduce the number of characters by resetting Messenger’s auto-numbering periodically. View the full tip. (Note: Your Support Central username and password are required to access this tip.)

Tech Tip:
Classifying events to identify potential security risk
The events generated by StandGuard Network Security version 2.3 are assigned two key values to aid in classifying their potential security risk. Viewable from the Security Event Log, these values can help you identify potential security risks and fine-tune your security policy. Here’s how to use this information to your advantage. View the full tip. (Note: Your Support Central username and password are required to access this tip.)

CONTACTING Bytware, Inc.
For sales and product inquiries, please use our online contact form.
For technical support please fill out our online support form.
If you prefer to speak to someone by phone, please call 775.851.2900, Monday – Friday, 6 am – 5 pm PST.

© 2007 Bytware, Inc.

Product News:
Messenger gets newly enhanced GSM/SMS capabilities
As we lead into autumn, we’re pleased to announce some great new GSM and SMS features that are being added to MessengerPlus and MessengerConsole. Users who rely on Messenger to page them via cell phone will enjoy the new enhancement that eliminates the need for a paging company, making it quick and easy to get the message wherever you are, anywhere in the world. Other enhancements speed up message transmission and automatically detect the proper protocol for the paging device. Learn more about these enhancements…

COMMON Event:
Visit the all-new Café Bytware 2.0 in Miami! Free Starbucks and iPod giveaway!
COMMON starts this weekend and we want to see you at booth 600! We’re unveiling Café Bytware 2.0, an all-new 20-foot booth complete with an integrated presentation center, all new interactive adventures, and free Starbucks frappuccinos! Attend one of our interactive adventures and you’ll get a chance to win a 60GB iPod with video!

Win the Full StandGuard Security Suite! Visit booth 600 at COMMON for a chance to win!
We’re giving away a full license of the entire StandGuard Security Suite! That includes StandGuard Network Security, StandGuard Anti-Virus, and StandGuard Recycle Bin. You can hit the security jackpot just by visiting booth 600 in Miami! Just drop by our newly updated booth, attend one of our interactive adventures, and enjoy a Starbucks frappuccino. It could pay off big when you take home the 2003 and 2005 Search400 Security Products of the Year… all for free!

Education:
Streamline security through an Object-based approach (MC Press Online)
i5/OS may be famous for security, but it doesn’t go far enough in protecting your system’s data; it doesn’t differentiate how the data being accessed can be used. One popular way of enhancing IBM’s built-in security is to analyze requests-or “transactions”-by parsing SQL statements using a network security application, but this method is time-consuming and requires constant maintenance. IBM uses a more elegant solution for its built-in security, treating requests as “objects” and eliminating the need to examine SQL statements. Find out how this approach can improve your security and save you time and money. Read the full article…

Tech Tip:
Save Pager Messages to Create Time-Saving Shortcuts
Do you ever get tired of typing the same pager messages all the time? MessengerPlus allows you to save pager messages so you can select them for use whenever the need arises. View the full tip. (Note: Your Support Central username and password are required to access this tip.)

Tech Tip:
Recording Screens to an Output File with PeekPlus
Have you ever wondered what exactly your Night Operator is doing when you’re not there? Wouldn’t it be nice to keep track of their screens to review the following morning? Or do you have trouble with someone answering messages incorrectly on the Console during day-end operations? With PeekPlus, the PEEK command allows you to document the screen contents of another interactive job and to send the screens to a file or printer. View the full tip. (Note: Your Support Central username and password are required to access this tip.)

Important Notice:
e-mail and Contacting Bytware
Due to the onslaught of Spam, we are forced from time to time to change the e-mail addresses of some of our staff. Because of this, we encourage you to contact us by phone rather than e-mail whenever possible. The address that you have for your Bytware contact could be changed, resulting in the failure of your message to reach us. We want to always provide your with the very best service possible, so to be certain that your needs do not fall victim to Spam just give us a call at 775.851.2900. You can also fax us at 775.851.2995, or use the contact forms on our website at http://www.bytware.com/contact/

CONTACTING Bytware, Inc.
For sales and product inquiries, please use our online contact form.
For technical support please fill out our online support form.
If you prefer to speak to someone by phone, please call 775.851.2900, Monday – Friday, 6 am – 5 pm PST.

© 2006 Bytware, Inc.

Support News:
The importance of configuring auto Bytware PTF updates
Bytware releases Program Temporary Fixes (PTFs) and/or enhancements to the StandGuard Anti-Virus and MessengerPlus 5.60 products from time to time. We strongly recommend that you automate program updates to take advantage of the latest program features as they become available. This ensures that you always have the latest fixes and enhancements. These PTFs are implemented in the same manner as IBM PTFs.

Both StandGuard Anti-Virus and MessengerPlus 5.60 are pre-configured to download the PTFs directly from Bytware’s FTP server and apply them automatically. All you need to do is test the update process and apply an automation schedule. For StandGuard Anti-Virus 1.11, use Menu Option 11 to test the upgrade process and then “Add a Job Schedule Entry” to automate it. For StandGuard 5.20 or 5.31, use Support Menu Option 4 to configure and schedule the upgrade process. For MessengerPlus 5.60, use Support Menu Option 10 to configure and schedule the process.

Company News:
Bytware welcomes new international partners
Bytware is pleased to announce three recent additions to our international family of partners. JForce now provides coverage of Turkey and RBS joins as our new partner in France and Switzerland, while IBM Czech Republic expands our presence in Eastern Europe. Please join us in extending a warm welcome to these new partners as part of our family that covers more than 22 countries.

Company News:
Bytware receives Webby and other international honors
Bytware recently received a number of international honors for design and marketing, including being named an Official Honoree in the 10th Annual Webby Awards for The Houston Record (www.houstonrecord.com). In addition to the Webby Awards, Bytware received three District ADDY Awards and two Summit International Creative Awards. In the District ADDY competition, Bytware was recognized by the American Advertising Federation for the Object Integrity Famous Quotes campaign. The Summit International Creative Awards also recognized the same campaign. Read more…

Education:
Is open-source anti-virus right for you? (MC Press Online)
These days, few users would think of running their PC or Windows servers without anti-virus software. Protection of UNIX, Linux, and even System i servers is also becoming part of corporate security policy. But the lure of a cheap elixir is a risky temptation that some users are seeing as an easy way to address the need. While free or inexpensive anti-virus may seem like an adequate solution, it is not. There are real dangers to using open source solutions, and the protection they provide is of little benefit-not much better than taking no steps at all. Here, we look at the realities of open source anti-virus solutions and how they can compromise your security. Read the full article…

Education:
Enhance security through monitoring & notification. (MC Press Online)
Security applications and monitoring/notification applications often come from different vendors, and as a result it is easy to view them as distinct and separate. However, the two go hand in hand, and monitoring/notification products play a significant role in security. While security largely centers around keeping would-be thieves or destructive viruses away from sensitive information, keeping a vigilant eye on activity and knowing immediately when something happens is essential to success. In this TechTip, we’ll look at how to combine traditional security solutions with automated monitoring/notification and real-time user monitoring. Read the full article…

Education:
The Essential Guide to IFS Security. (from iSeries NEWS)
The Integrated File System (IFS) is critical to the iSeries’ ability to operate in a heterogeneous network. IFS lets the iSeries serve as an archival store for ASCII files, which PC users can retrieve and manipulate using the traditional Windows file system. It also serves as a repository for Web-hosted files and applications, such as those written in Java, JavaScript, and PHP.

But to be palatable to these uses, the IFS must eschew the strong capability-based security architecture of i5/OS and descend to the lowest common denominator file system – one based on the much weaker, but simpler, Unix security model. And therein lurks a monster. Since the IFS exists on every iSeries, it makes a perfect chink in the armor for hackers to gain a foothold into your system. Thanks to its Unix heritage, IFS inherits many of the Unix security vulnerabilities that hackers already know, love, and routinely exploit.

To avoid becoming hacker chum in the Internet ocean, you must understand the IFS security architecture, learn how to manipulate its security features, and establish some basic auditing functions to help you catch intrusion attempts. Along the way you’ll pick up a few handy IFS management tips, and discover some of the power IFS gives your applications – which is what makes putting up with IFS security blemishes worthwhile. To start, compare the IFS security architecture with that of i5/OS. Download the Essential Guide from iSeries Network…

Tech Tip:
Changing an *EMAIL pager to an *ALPHA pager
Has your mail server ever gone down, rendering your *EMAIL pager useless? Here’s how to set up MessengerPlus to change the default pager from an *EMAIL pager to an *ALPHA pager… Note: Your Support Central username and password are required to access this tip.

Tech Tip:
Meet Messenger’s newest monitor: the Disk Monitor
The use of abnormally large amounts of disk is often the result of other problems-such as a runaway job, extensive logging, or the installation of a new program without the addition of more storage to accommodate it. Whatever the cause, the result is never good. Running out of disk space is a serious felony on System i. Here’s how Messenger can help keep you out of trouble… Note: Your Support Central username and password are required to access this tip.

Important Notice:
e-mail and Contacting Bytware
Due to the onslaught of Spam, we are forced from time to time to change the e-mail addresses of some of our staff. Because of this, we encourage you to contact us by phone rather than e-mail whenever possible. The address that you have for your Bytware contact could be changed, resulting in the failure of your message to reach us. We want to always provide your with the very best service possible, so to be certain that your needs do not fall victim to Spam just give us a call at 775.851.2900. You can also fax us at 775.851.2995, or use the contact forms on our website at http://www.bytware.com/contact/

CONTACTING Bytware, Inc.
For sales and product inquiries, please use our online contact form.
For technical support please fill out our online support form.
If you prefer to speak to someone by phone, please call 775.851.2900, Monday – Friday, 6 am – 5 pm PST.

© 2006 Bytware, Inc.

Support News:
The Importance of Configuring Auto Bytware PTF Updates
Bytware releases Program Temporary Fixes (PTFs) and/or enhancements to the StandGuard Anti-Virus and MessengerPlus 5.60 products from time to time. We strongly recommend that you automate program updates to take advantage of the latest program features as they become available. This ensures that you always have the latest fixes and enhancements. These PTFs are implemented in the same manner as IBM PTFs.

Both StandGuard Anti-Virus and MessengerPlus 5.60 are pre-configured to download the PTFs directly from Bytware’s FTP server and apply them automatically. All you need to do is test the update process and apply an automation schedule. For StandGuard Anti-Virus 1.11, use Menu Option 11 to test the upgrade process and then “Add a Job Schedule Entry” to automate it. For StandGuard 5.20 or 5.31, use Support Menu Option 4 to configure and schedule the upgrade process. For MessengerPlus 5.60, use Support Menu Option 10 to configure and schedule the process.

Support News:
Changes to FTP Handling in StandGuard Anti-Virus
In an upcoming PTF we have improved the V5R3 and V5R2 products by removing the dependency on Java for FTP and extracting zip files. If you are using automatic updates using FTP and our defaults, then these changes will be transparent to you. However, if you are manually downloading virus definitions and/or PTFs you will need to make some changes. To see details, please select your appropriate product version:

For V5R3: http://www.bytware.com/secure/sgav/systemi/v5r3/index.html#news
For V5R2: http://www.bytware.com/secure/sgav/systemi/v5r2/index.html#news

Note: Your Support Central username and password are required to access these pages.

Spring COMMON:
Visit us at Booth 728 in Minneapolis! The Coffee (and iPod) is on us!
Once again the popular Café Bytware will be open at the upcoming COMMON conference and expo in Minneapolis. Be sure to drop by booth 728 for free Starbucks frappuccino, interactive IT adventures, and a chance to win a 60GB Apple iPod with Video and free software licenses! Plus, we’ll have plenty of resources available to help you learn about the latest security and monitoring issues and solutions! See you there!

Company News:
Bytware Grabs Highest-Scoring Gold ADDY Award
At the recent Northern Nevada ADDY Awards, hosted by the American Advertising Federation and the Advertising Association of Northern Nevada (A2N2), Bytware was awarded the highest-scoring Gold ADDY for trade publication campaign (less than four-color) for the Object Integrity Famous Quotes campaign, which ran in iSeries News UK and Spotlight magazines. To learn more about the campaign, see our online page…

Education:
Identifying Potentially Dangerous Changes to i5/OS (MC Press Online)
It’s no secret that vendors sometimes play around with OS/400 and i5/OS to achieve functionality beyond that supported by a given release level. But what is less widely understood is that this practice of “patching” programs can introduce instabilities and security exposures to your iSeries. Find out more about how this can affect your system and how to avoid it…

Education:
The Battle to Protect Sensitive Information (MC Press Online)
It’s impossible to use an Internet-connected computer today without being surrounded by threats from viruses, hackers, and malicious code, and there are many fronts in the battle to protect our sensitive information. If you haven’t yet taken protective steps, now is the time to do so-not only because it is key to overall secu rity, but also because regulations have begun demanding it. This article focuses on government and education, but provides information applicable to any industry. Read the full story…

Tech Tips:
Monitoring SAP on the iSeries with MessengerPlus
If SAP is running on the iSeries, each instance is represented as a subsystem. MessengerPlus can monitor those instances to help you ensure that jobs don’t get dropped, run within the time frame you expect, don’t eat up too much disk space, and more. Here’s how… Note: Your Support Central username and password are required to access this tip.

Using the StandGuard PRTEVT Command in a CL Program
StandGuard Network Security has a PRTEVT command that can be used to print event reports. You can run reports by typing STANDGUARD/PRTEVT, pressing F4, and filling in the current date. But wouldn’t it be nice to automate this process? You can, and here’s how… Note: Your Support Central username and password are required to access this tip.

Important Notice:
e-mail and Contacting Bytware
Due to the onslaught of Spam, we are forced from time to time to change the e-mail addresses of some of our staff. Because of this, we encourage you to contact us by phone rather than e-mail whenever possible. The address that you have for your Bytware contact could be changed, resulting in the failure of your message to reach us. We want to always provide your with the very best service possible, so to be certain that your needs do not fall victim to Spam just give us a call at 775.851.2900. You can also fax us at 775.851.2995, or use the contact forms on our website at http://www.bytware.com/contact/

CONTACTING Bytware, Inc.
For sales and product inquiries, please use our online contact form.
For technical support please fill out our online support form.
If you prefer to speak to someone by phone, please call 775.851.2900, Monday – Friday, 6 am – 5 pm PST.

© 2006 Bytware, Inc.

Product News:
Messenger 5.6 Exits Beta, Now in General Availability
The latest version of Messenger, version 5.6, is now out of beta. Messenger 5.6 offers a number of enhancements, including a new disk monitor that will watch the growth and available storage of your iSeries disk units, helping you avoid disaster from runaway programs by sending alerts to administrators of impending disk space problems. Learn more…

Product News:
StandGuard Recycle Bin Named Security Product of the Year
StandGuard Recycle Bin, the simple, easy-to-use solution that works much like the recycle bin found in Microsoft Windows to protect files located in your iSeries IFS from permanent deletion, has been named the 2005 Security Product of the Year by TechTarget’s Search400.com. As one judge put it, “it’s hard to find a reason not to run StandGuard Recycle Bin.” Find out more about this great utility…

Important Notice:
Changes to StandGuard Anti-Virus for V5R1 Support Policy
With IBM and McAfee dropping support for V5R1, Bytware supports the StandGuard Anti-Virus program code only and cannot provide support for operating system or scanning engine issues. These changes affect StandGuard Anti-Virus 1.11 only. The following restrictions apply:

1. IBM officially withdrew support for OS/400 V5R1 on September 30, 2005. Issues related to defects with the IBM OS/400 Operating System V5R1 are not supported beyond September 30, 2005. IBM’s release support can be viewed online at IBM’s website.
2. McAfee will withdraw support for the OS/400 V5R1 engine on August 1, 2006. Virus definitions released after that date will not be tested or supported for V5R1. After August 1, 2006, it is possible that a release of virus definitions may not be compatible with the 4400 McAfee Anti-Virus Engine. If that were to occur, you would be required to revert to the last supported virus definition files, and to disable any future automatic updating features of the product. The product will no longer be able to detect new viruses after August 1, 2006. However, the product will still be able to detect the 150,000+ known viruses that exist to date.

Education:
CGI Integrates Full Bytware Product Family for Better Operations
Using products that are built from the ground up to work together definitely has its advantages; and that’s why CGI Group, Inc. made the decision to integrate the full spectrum of Bytware products for their iSeries systems, including MessengerPlus and the full StandGuard Security Suite. Read the full case study…

Education:
Building a Better Virus Trap
Not so long ago, viruses were just one of those little annoyances that come along with using a computer. But over the past few years, they’ve begun to target specific industries and serve as tools for real criminals. Unfortunately, changes happen so quickly that computer security policies struggle to keep pace. Whereas once a mere daily virus scan of a user’s PC could clean up the virus problem and a firewall could keep out prowlers, today a much more in-depth, multifaceted, layered approach is the only way to truly protect your valuable assets. Here’s a closer look…

Tech Tip:
Pinpointing Specific Entries in the System Audit Journal
MessengerPlus allows you to monitor the System Audit Journal for specific entries, including invalid passwords, object management, job tasks, adopting authority, security tasks, service tasks, and much more. Here’s how… (Requires a valid Messenger support ID and password.)

Tech Tip:
Using the Auto-Refresh Parm in PeekPlus
By using the Auto-Refresh Parm, you can tell PeekPlus how often to refresh the screen view. Here’s how to make this features work for you… (Requires a valid PeekPlus support ID and password.)

Important Notice:
e-mail and Contacting Bytware
Due to the onslaught of Spam, we are forced from time to time to change the e-mail addresses of some of our staff. Because of this, we encourage you to contact us by phone rather than e-mail whenever possible. The address that you have for your Bytware contact could be changed, resulting in the failure of your message to reach us. We want to always provide your with the very best service possible, so to be certain that your needs do not fall victim to Spam just give us a call at 775.851.2900. You can also fax us at 775.851.2995, or use the contact forms on our website at http://www.bytware.com/contact/

CONTACTING Bytware, Inc.
For sales and product inquiries, please use our online contact form.
For technical support please fill out our online support form.
If you prefer to speak to someone by phone, please call 775.851.2900, Monday – Friday, 6 am – 5 pm PST.

© 2006 Bytware, Inc.